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本帖最後由 shetu22 於 2024-3-7 13:20 編輯
In a world that is becoming increasingly digitally fractured, data silos are being broken down. This is happening at a time when once-popular practices and platforms are falling out of favor with Gen Z. Several groups, including the Millennial generation, are leaving the Internet. The meteoric rise of TikTok , according to the WGSN executive, is proof that the interests of social network users have shifted from personal connection to entertainment. “In 2020, Netflix admitted that TikTok is a competitor!” considered the WGSN executive, who also explained that TikTok 's popularity directly affected people's attention. In short, people are looking less to build relationships and more to find pleasure. According to Andrea, a significant number of Gen Z people mistakenly believe that pop culture and the underground have disappeared. Therefore, in the coming years, greater focus will be placed on smaller communities and specialized groups. The expert also highlights that decentralization is accompanied by the “fear of logging on/off”, which we can translate as “fear of connecting/disconnecting”. This would be anxiety caused by the feeling of missing something while offline, combined with concerns about content and privacy during time online.
It’s really becoming intergenerational in the way we develop businesses and scale businesses. It’s no longer just one demographic. It's not just Gen 3. Ecological and sustainability issues Global warming and people's awareness of ecological issues are resulting in greater demands from consumers towards companies. According to IBM figures, 51% of people give more importance to the subject of Nature than in 2021. Andrea highlighted that some governments are already adopting restrictive measures, which even prohibit companies from selling in their countries for violating sustainability standards. She Industry Email List also took advantage of the NRF to launch a call to action for the entire branding industry, urging them to join the “solar energy revolution” and take “concrete and practical actions” to address climate calamity. 4. Synthesis of Creative Thinking A large number of retailers are trusting artificial intelligence in the expectation that it will help them improve and simplify operations and also encourage them to rethink the forms and models of their businesses. Andrea talks about how technology can act as a source of creativity that is capable of helping and guiding decision-making.
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Every retailer is trying to figure out how to engage, how to communicate authentically, and basically how to future-proof ourselves against all these different social media platforms that are going to continue to take market share,” she says. ChatGuru The use of modern means of communication is crucial if you want to maintain your clientele and continually build loyalty. ChatGuru is an excellent tool for enhancing your connections with your consumers through the most popular network in Brazil, WhatsApp. Because our system is based on an adaptable technological framework, it can be easily customized to meet your company's needs and help you save time and effort in your daily operations. With ChatGuru, your company can take advantage of all our tools ChatGuru virtual agents work as the first step in communication, providing help to the user, answering their questions, scheduling an appointment or guiding them to a purchase. At the same time, agents are equipped to be able to handle even the most complicated or strategic conversations with relative ease and speed, thanks to automatic service rotation, message scheduling, easy search fields, internal annotations, among other features.
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